Extended Warranty For E74
Published by wes213 on Tuesday, April 14, 2009
Tagged: Xbox 360,
I have seen a few posts around the HQ on the E74 topic and that includes my own post but you can all count on Microsoft to suck it up and do what they feel is the best thing for it and here with the details on this topic is good ol Kotaku.
Kotaku.com reports: For a few months now, Xbox 360 users have been quietly venting about a "new" hardware fault with the console, where instead of displaying three red rings, machines would show an "E74" error.
Just because it didn't flash the iconic red rings, though, doesn't mean it wasn't bad! If you got it, your console would display a system error warning (pictured above), and it meant your machine was fried. Which is probably why Microsoft have decided to issue an extended warranty for the fault, similar to the one offered to red ring sufferers.
While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007.
That's the, uh, "good" news. The better news? If your machine suffered from an E74 previously, and you had to pay for repairs, Microsoft will refund you the amount some time over the next 4-12 weeks.
Just when you thought it was safe to go back in the water! leave your 360 alone without fear of it falling over and dying!
News-Source:
Kotaku.com
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